Penelope | Villa Marketers
  • Penelope posted an update 7 months, 4 weeks ago

    On the confirmation for the reservation sent to the guest, there is a section Additional Notes; is there a way I can add text there?
    You are actually able to modify the emails sent to the clients on confirmation and payment in the confirmation tab under the calendar’s settings.

  • Penelope posted an update 7 months, 4 weeks ago

    On the invoice, is there a place I can add a statement regarding payment options i.e., check or PayPal? If so, I may be able to add a link that goes to PayPal.
    Payment options for each calendar is set in the calendar settings. These are automatically added to invoice at the end for the client to choose their preferred method and make payment.

  • Penelope posted an update 7 months, 4 weeks ago

    As admin, I marked the invoices as paid, however, the reservation still showed pending?

    As an administrator you can edit the invoice and reservation statuses separately. Hence, marking an invoice as paid, or reservation as confirmed does not affect the other. Therefore, to have a confirmed reservation with a paid invoice, both need to be manually…[Read more]

  • Penelope posted an update 7 months, 4 weeks ago

    How can I approve a reservation?
    1. In the email you receive when the client books you will see a link
    with the title: Review/Approve Reservation

    2. At this link, you can review the details of the reservation.

    3. To approve the reservation and send payment details click the invoice
    number for the generated invoice
    (see image below for…[Read more]

  • Penelope posted an update 7 months, 4 weeks ago

    How can I enable payments for Paypal?
    1. Calendars on the left menu
    2. Settings tab
    3. Payments sub-tab
    4. Scroll down and select “Allow payments with Paypal”
    5. Enter your Paypal email address

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